Reclaim your wellbeing with Vivo Companion

Set goals and track your progress using the scientifically calculated Health Score, stay motivated with support from the in-app Health Coach, and access one-on-one expert advice.

Plus, you'll have opportunities to win rewards* as you work towards your goals.

Start today

See improvements in real-time

Achieve health and
recovery goals

Build lasting habits

Access rewards and events

Feel safe and secure

See your progress in real-time

The Health Score lets you track your progress in real-time. It ranges from 1 to 1,000; the higher your score, the healthier you are considered to be.

The score takes a ‘whole-of-life’ approach to assessing your health, looking at factors like sleep, nutrition, physical activity, self-control, mindfulness, physical health, and mental wellbeing.

By consistently using Vivo Companion over time, your Health Score will become more accurate, giving you a more personalised in-app experience.

Shape your own recovery journey

Choose from a variety of check-in and movement-based goals to help you make daily improvements to your health and lifestyle.

These can range from connecting your health and fitness devices to completing nutrition and fitness consultations, receiving regular medication and treatment reminders, staying socially connected, taking part in physical activities, and more. You can choose up to three goals to focus on at any one time.

No matter where you are in your recovery journey, there are goals that are suitable for you.

If you need a bit of extra motivation, you can celebrate your small and big wins by sharing them to your social media.

Easily track your activity

Vivo Companion supports a wide range of popular wearable devices and health apps, making it easy for you to accurately record your steps, sleep, and activity for a more precise Health Score.

You can also choose to log your activity directly within the app, choosing from a range of predefined fitness activities.

‍Your data will be handled in accordance with our privacy notice, which outlines how we collect, use, and protect your information.

Get personalised guidance and expert advice

The automated Health Coach will provide personalised guidance to keep you motivated, suggesting actions based on your activity, health score, and goals.

You’ll also have access to exclusive live and pre-recorded webinars featuring our network of medical and health professionals, helping you learn how to manage your health and make better lifestyle choices.

Plus, there’s an extensive library of articles written by our experts, which will be recommended to you based on your needs.

Get started today

Vivo Companion is provided at no cost when you are actively insured under an Acenda Income Protection or Group Salary Continuance policy.

You may be considered suitable to use the app if you’re thinking about lodging a claim, have recently lodged a claim or have an accepted claim.

Download on iOS
Download on Android

Once you’ve downloaded the app, tap Sign up and enter the access code provided by Acenda.

If you don’t have an access code, talk to your Case Consultant or Recovery Specialist, or contact Vivo at support@vivowellbeing.com.au to get started.
‍
Check out the User Guide to explore the key features and functions of the app.

And you can also find answers to nearly every question about the app in our FAQs.

Your recovery, matters.

The Vivo brand is owned and operated by MLC Limited (MLC Life Insurance) ABN 90 000 000 402 AFSL 230694 Vivo services are not insurance (including health insurance) and the services do not replace your relationship with your current doctor, other treating health providers and health consultants.

The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).

MLC Life Insurance reserves the right to withdraw all or any of the Vivo services at any time or to change the terms on which a service is provided to customers. If your insurance is held within a super fund, or under a group plan, the Trustee or policy owner have the right to withdraw your access to all or any of the Vivo services. Further, in these arrangements, no liability is accepted by the trustee or group policy owner in relation to the Vivo services. Vivo services are provided by MLC Life Insurance, occupational rehab consultants, allied health and business coaches under contract with MLC Life Insurance and the following service providers we have partnered with.
  • MedHealth Pty Ltd (ABN 32 141 219 785)
  • CancerAid Pty Ltd (ABN 75 607 610 257)
  • Ipar Rehabilitation Pty Ltd (ABN 37 1042 343 17)
  • Beyond Pain Pty Ltd (ABN 37 741 376 019)
  • Guardian Exercise Rehabilitation Pty Ltd (ABN 27 159 858 349)
  • Specialised Health Pty Ltd ABN 99 631 179 09)
  • The Violet Initiative Ltd (ABN 95 267 224 727 ; ACN  143 224 293)
  • Bites Health Clinic (ABN 2280 129 0674)
Our service providers may change from time to time. MLC Limited uses the MLC brand under license from the Insignia Financial Group. MLC Limited is part of the Nippon Life Insurance Group and is not a part of the Insignia Financial Group.

The Vivo wellness webinars are made available to you by MLC Limited (MLC Life Insurance) ABN 90 000 000 402 AFSL 230694 as part of its Vivo program. Anyone can access these wellness webinars. The wellness webinars do not replace your relationship with and care from your current doctor, other treating health providers and health consultants. The presentations reflect the expertise and opinions of the specialists and professionals. MLC Limited accepts no liability for any information provided in the webinars.
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