Exercise Physiology and Support

Vivo Recovery

Tailored plans designed to help your recovery.

We’ve partnered with specialist providers to support those who’ve experienced illness or injury, achieve better health outcomes with tailored physical and psychological support. While making a claim, you’ll be connected with a qualified exercise physiologist to develop and implement a plan designed to guide your recovery.

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Plans are developed with a strong focus on educating and empowering customers towards confidence and self-efficacy for long-term self-management. Get advice on how to restore optimal function, maintain health and wellness, and manage a broad range of physical and mental health issues.

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Get started with

Exercise Physiology and Support

Speak to our team to access and see if this service is right for you.

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Who has access to this service?

If you have access to Vivo through your insurance, you can access this service during the claims process. This service is provided and approved based on suitability.

Duration

This service is tailored to individual needs.

Who does this service suit?

This service suits those looking to improve either their physical or psychological function in the event of an injury or illness.

What to expect

Our trusted service providers will facilitate a tailored, evidence-based physical activity plan. They’ll focus on educating and empowering you to manage your health in an ongoing way.

Getting started

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You undergo an initial assessment and then work in person or virtually to develop a plan.

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Reviewing your progress

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Subsequent supervised reviews are conducted through both in-person and Telehealth consultations.

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Reporting your success

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A final report will be completed at the end of the service, outlining your progress made to date. With guidance for you to take independent control of your program in the future

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Results

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Frequently Asked Questions

If you've got a question, view our FAQs first.
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Read our FAQs

Need emergency assistance?

If you are in an emergency situation or need immediate assistance, contact emergency services on 000.

If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.

Getting started with Vivo

Vivo services are available at no additional cost to those insured by MLC Life Insurance. You may also have Vivo available to you if your employer/super fund has a partnership with us*.

Simply get in touch with our team, by emailing support@vivowellbeing.com.au

Upon receiving your email, we will reach out to discuss how we can help you.

*The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).

Send an email
support@vivowellbeing.com.au
Request a callback
Provide your details so a Vivo expert can be in touch.
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The Vivo brand is owned and operated by MLC Limited (MLC Life Insurance) ABN 90 000 000 402 AFSL 230694 Vivo services are not insurance (including health insurance) and the services do not replace your relationship with your current doctor, other treating health providers and health consultants.

The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).

MLC Life Insurance reserves the right to withdraw all or any of the Vivo services at any time or to change the terms on which a service is provided to customers. If your insurance is held within a super fund, or under a group plan, the Trustee or policy owner have the right to withdraw your access to all or any of the Vivo services. Further, in these arrangements, no liability is accepted by the trustee or group policy owner in relation to the Vivo services. Vivo services are provided by MLC Life Insurance, occupational rehab consultants, allied health and business coaches under contract with MLC Life Insurance and the following service providers we have partnered with.
  • MedHealth Pty Ltd (ABN 32 141 219 785)
  • CancerAid Pty Ltd (ABN 75 607 610 257)
  • Ipar Rehabilitation Pty Ltd (ABN 37 1042 343 17)
  • Beyond Pain Pty Ltd (ABN 37 741 376 019)
  • Guardian Exercise Rehabilitation Pty Ltd (ABN 27 159 858 349)
  • Specialised Health Pty Ltd ABN 99 631 179 09)
  • The Violet Initiative Ltd (ABN 95 267 224 727 ; ACN  143 224 293)
  • Bites Health Clinic (ABN 2280 129 0674)
Our service providers may change from time to time. MLC Limited uses the MLC brand under license from the Insignia Financial Group. MLC Limited is part of the Nippon Life Insurance Group and is not a part of the Insignia Financial Group.

The Vivo wellness webinars are made available to you by MLC Limited (MLC Life Insurance) ABN 90 000 000 402 AFSL 230694 as part of its Vivo program. Anyone can access these wellness webinars. The wellness webinars do not replace your relationship with and care from your current doctor, other treating health providers and health consultants. The presentations reflect the expertise and opinions of the specialists and professionals. MLC Limited accepts no liability for any information provided in the webinars.
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