Vivo Wellness
Feeling restless, stressed, or blue at times is completely normal. Enter the Wysa Assure app - an award-winning* mental wellbeing coach that fits right in your pocket. Let Wysa help you manage your emotions, build resilience, and improve your mood.
Wysa Assure’s structured programs have been clinically proven to reduce symptoms of depression and anxiety, and let you track your progress through regular check-ins and reports.
Wysa Assure offers more than 150 science-backed tools to help you on your wellbeing journey. Using cognitive behavioural therapy (CBT) methods and guided meditations, Wysa can help you build emotional resilience and achieve your daily goals.
For the full Wysa experience, connect your wearable device and track your physical, mental, sleep and total wellbeing scores.
*Plan For Life Innovation and Technology Award 2023, Mozilla Foundation “Best of” Privacy 2022 and 2023, Google Play Best App of 2020, ORCHA Best App Health & Care 2020
Wysa Assure is available at no additional cost to all MLC Life Insurance customers and their immediate family, all MLC Life Insurance licensed advisors and their direct staff, and all MLC Life Insurance staff aged 18 and over. Immediate family means your partner or spouse, parents, parents-in-law, and children.
Your security is our number one priority. Your conversations with Wysa Assure are entirely private and confidential – simply choose your pseudonym or nickname and stay anonymous. Enjoy complete privacy, converse with confidence and get peace of mind.
Wysa’s support is suitable for everyone. You don’t need to have any symptoms to benefit, but if you do Wysa can still support you. It can help to improve low mood, stress, anxiety, and sleep quality and elevate your overall mental wellbeing.
If you’re receiving treatment, consult your healthcare provider before using Wysa Assure.
Important information
If you’re dealing with abuse, trauma or crisis, Wysa is not enough. It’s important that you talk to a person you feel safe sharing what you are dealing with.
If it’s an emergency call 000. You can also contact Lifeline 13 11 14 (SMS 0477 131 114), lifeline.org.au; Suicide Call Back 1300 659 467; or Beyond Blue on 1300 224 636, beyondblue.org.au.
Wysa Assure is an AI-based ‘emotionally intelligent’ service which responds to the emotions and feelings you express. Wysa uses evidence-based cognitive-behavioural techniques (CBT), dialectical behavioural therapy, meditation, breathing, yoga, motivational interviewing and micro-actions to help you build mental resilience skills and feel better. It supports you in achieving your defined health, wellness and recovery goals.
If you've got a question, view our FAQs first.
Need emergency assistance?
If you are in an emergency situation or need immediate assistance, contact emergency services on 000.
If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.
Vivo services are available at no additional cost to those insured by MLC Life Insurance. You may also have Vivo available to you if your employer/super fund has a partnership with us*.
Simply get in touch with our team, by emailing support@vivowellbeing.com.au
Upon receiving your email, we will reach out to discuss how we can help you.
*The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).
